Import & Export Services

Who are We?
Apex Customs Solutions is one of the most innovative and trusted agencies in South Africa. Focused on customer satisfaction, Value Add, Price Competitiveness & Creating Partnerships.

Our utmost priority is catering to your needs by being a one-stop shop for all your Imports and Export requirements and creating highly personalized service solutions.

What Makes Us Unique :
At Apex Customs Solutions, we focus on adding value for our clients;
We are fully compliant with regards to licenses and statutory regulations
We offer convenience;
We mitigate risks;
We save you money;
We offer competitive prices;
We focus on shortening lead-times;
We offer free advise on Import & Export matters;
We give our customers guaranteed quality service
We dedicate ourselves to providing excellent service, 24/7;
Our company location is near the Durban Port and 20km from the Airport;
We hold a valid license to trade, issued by South African Revenue Service (SARS)

BBBEE STATUS:
This is a BBBEE LEVEL 1 Company with 50% female and 50% male ownership.
The experience and the high level of education that both the company directors have is one of the reasons why successful individuals and companies should do business with Apex Customs Solutions.

We pride ourselves with ethical, trustworthy and professionalism that we display when conducting business.

Our Vision....
We want to be rated amongst the top 10 rated Logistics Companies Nationally.

Our Mission....
We provide high quality service (we keep to our promise). We provide cost-effective services (fair prices), and transparency in our pricing structure.
Screening, Verification and Training:
We ensure that our customers are serviced by well-informed staff who are trained in what they do. Our staff are background- screened for the following:

Citizenship
Credit search
Criminal check
Character reference
Driver’s license verification

This is done to ensure that our customers feel safe and well looked after by trusted employees who are dedicated to assisting them.

POPI ACT....
Apex Customs Directors have undergone a POPI Act Training (Protection of Personal Information). The POPI Act is to ensure that all South African institutions conduct themselves in a responsible manner when collecting, processing, storing and sharing another entity’s personal information by holding them accountable should they abuse or compromise your information in any way.
The POPI legislation basically considers your personal information to be “precious goods” and therefore aims to bestow upon you, as the owner of your personal information, certain rights of protection and the ability to exercise control over.
Some examples of “personal information” for an individual could be:

Identity and passport number
Date of birth and age
Marital/relationship status
Phone numbers and email addresses
Physical address, gender, race and ethnic origin
Photos, voice recordings, video footage, etc.

We at Apex Customs Solutions have the duty to protect our clients’ personal information and we are obliged by our South African Laws as per the POPI Act 4 of 2013 which came into effect in 2018.

CUSTOMS CLEARANCE & BROKERAGE SERVICES

We do Clearing & Forwarding of any type and size of Cargo.

IMPORT & EXPORT SERVICES

We do Import & Export Clearance on various permitted goods destined for South Africa, the Neighboring Countries and any Country.

RAIL FREIGHT

We are using the services of Transnet and PRASA to carry-out our Rail deliveries to ensure your cargo is safe and it will arrive on time. We are registered to process Manifest (cargo reporting online). This service ensures easy and faster processing of your cargo to it's destination.

AIR FREIGHT

We are partnering with various Cargo Airlines, for efficiency you are kept up to date with regards to the arrival of your Cargo. We are registered to process Manifest (cargo reporting online). This service ensures easy and faster processing of your cargo to it's destination.

SEA FREIGHT

We ensure to provide you with a reputable Shipping Liner or the one of your choice. Apex Customs Solutions ensures the constant tracking of your Cargo until arrival and communication is prioritized. We can handle any load, i.e. Full Container Loads (FCL), Shared Container Loads (SCL), Less than Container Loads (LCL), Abnormal Cargo, Break Bulk Cargo, RoRo Arriving Cargo, etc. We are registered to process Manifest (cargo reporting online). This service ensures easy and faster processing of your cargo to it's destination.

ROAD FREIGHT

We will deliver your Imported Cargo anywhere in South Africa and the Neighboring Countries. We are registered to process Manifest (cargo reporting online). This service ensures easy and faster processing of your cargo to it's destination.

STORAGE

We prioritize the safety of your cargo. Our storage caters for any type of Cargo. 24 hour Security and surveillance camera ensures that your Cargo is safe.

LEAVING OR RETURNING TO SA

We will collect, declare and transport your belongings to your preferred destination. When returning to South Africa, we will work with you to ensure your belongings are accepted through Customs and delivered to the destination of your choice.

LOGISTICS

Our Promise To You: 1. On-time Delivery 2. Your Cargo is Safe 3. Door To Door Delivery Service 4. Constant Communication During Lead time 5. Cargo Inspection with you upon Delivery at your destination